Category

Best User Experience

Program

Interactive Design

About this project

This project focuses on redesigning the user experience for adding and managing friends on Discord. The goal was to improve organization, accessibility, and overall usability while keeping the interface intuitive for a wide range of users.

The process began with user research to better understand common frustrations and behaviors. We created user personas to represent different types of users and guide design decisions throughout the project. From there, we developed an affinity map to identify key patterns, pain points, and opportunities for improvement.

Based on these insights, we explored solutions such as customizable friend categories, improved filtering options (including context-based modes like work or social use), and clearer visual hierarchy to make features more accessible and easy to use.

The final design emphasizes simplicity, flexibility, and inclusivity, ensuring that users can efficiently manage their connections while feeling comfortable navigating the interface regardless of their experience level.

Group Members

Chris Nordrum

Radzil Bunag